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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Taya

June 19, 2026

5  out of  5
rating by Taya
"I highly recommend Douglas as your State Farm agent. He and his team are always helpful, kind, and professional. You can tell that Douglas is passionate about what he does and genuinely cares about helping people find the right coverage while saving them money on their insurance.

He also took the time to help me with retirement planning and setting up a Roth IRA, and the entire process was smooth and easy to understand. If you need assistance with insurance or financial services, he’s definitely your guy.

One thing I especially appreciate is that he’s not just an agent whose number sits in my phone. He’s someone I know and that I can trust and reach out to whenever I have questions or need guidance, and I know he’ll always take the time to help. That level of personal care and accessibility is hard to find these days.

Douglas is knowledgeable, compassionate, and truly puts his clients first. I’ve had a wonderful experience and would highly recommend him to anyone looking for an agent they can trust."
We responded:
"Thank you for the 5-star review and kind words, Taya! It was my pleasure to help you with your coverage, and retirement planning. I am looking forward to continue working with you!"
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Jacob Perdue

May 29, 2026

5  out of  5
rating by Jacob Perdue
"Douglas was very professional and was able to get my family a great rate for our home and auto! He took the time to answer all of my questions and was very timely in his responses. I couldn’t recommend anyone better for your insurance needs!"
We responded:
"Thank you for the 5-star review and kind words, Jacob! I’m very excited to do business with you!"
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Kathy Pierson

May 6, 2026

5  out of  5
rating by Kathy Pierson
"knowledgeable, friendly. service"
We responded:
"Thank you so much for the review and comment Kathy! We appreciate you and your business!"
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Kayla Hensley

April 23, 2026

5  out of  5
rating by Kayla Hensley
"We recently were in need of new auto insurance. We sought out State Farm for their pricing, but we found some amazing people at Douglas' office. The reception ladies are absolutely wonderful! If you are seeking new insurance or looking to change it up, you won't be disappointed by this office!"
We responded:
"Thank you for the review and nice words Kayla! We are thankful to do business with you and very excited to know we are doing a great job! And I agree, Tammi and Rose are the BEST! "
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Charlie Morgan

April 22, 2026

5  out of  5
rating by Charlie Morgan
"Very friendly service anytime I ever had to call they treat u like family"
We responded:
"Thank you so much for the review Charlie! We try to make this service a priority and treat everyone the same. Thank you for your business and support!"
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Cole Clutter

April 8, 2026

5  out of  5
rating by Cole Clutter
"I’ve had an outstanding experience with Doug! From the moment I reached out, their team demonstrated exceptional service — they were attentive, patient, and genuinely committed to understanding my needs. What really stood out was their deep product knowledge; they clearly explained all the options in a way that was easy to understand and helped me choose the best coverage for my situation. It’s rare to find a company that combines professionalism with such personalized care. I highly recommend [Business Name] to anyone looking for trustworthy and knowledgeable insurance experts!"
We responded:
"Thank you Cole! I appreciate you! "
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Tonya Springer

April 8, 2026

5  out of  5
rating by Tonya Springer
"Doug is not only professional but genuinely cares about his customers and putting their needs first. He and his team are great to work with, definitely recommend them for all your insurance and financial services needs."
We responded:
"Thank you for the kind words and great review Tonya! I really appreciate it!"
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Joshua Griffith

April 2, 2026

5  out of  5
rating by Joshua Griffith
"Absolutely the best I’ve ever dealt with!!! Thank you Douglas for you expert and sincere expertise"
We responded:
"Thank you for the 5-stars Josh! You are a pleasure to work with! I appreciate you!"
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Melissa Howard

April 1, 2026

5  out of  5
rating by Melissa Howard
"We have been using State Farm in Ironton, now Coal Grove, for 13 years. I have had my insurance with State Farm for 40+ years and this office in Ohio has been the best. The ladies that work in the office are the best at Customer Service, responsiveness and they truly care. Tammi is the lady I work with most and she is awesome! I never ever spoke with Gary because she takes care of everything I need! When she is out Rose does the same. These two ladies are why I am with State Farm! Also we have had some unfortunate claims and they have been so quick to take care of us! I will always be a fan!"
We responded:
"Thank you for the 5-star review Melissa! I am so excited to be your new agent. Tammi is the best! We are thankful for your business, and let us know if there is ever anything you need!"
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Stephanie Matney

March 29, 2026

5  out of  5
rating by Stephanie Matney
"I can't recommend this team enough! Dealing with auto insurance can be a headache but the staff here makes everything incredibly smooth. Rose and Tammi are the best; friendly, professional and always willing to go the extra mile to help! Doug was also a breath of fresh air! He is professional and genuinely approachable. If you want a stress free experience, this is the place to go!"
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Winnie Graves

March 27, 2026

5  out of  5
rating by Winnie Graves
"Smooth, easy process. Tammi was very friendly and answered all my questions in a way I could understand! Price was fantastic too!"
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Kyle Hensley

March 26, 2026

5  out of  5
rating by Kyle Hensley
"When i was in the search for car insurance I thought to my self what would I want. Well I tell you I wanted a down to home agent and someone who not only thought of me as a customer but also family. Let me tell Douglas Workman and his team have gone above and beyond from the moment I met the front office staff I felt like I was a son in law joining this great new family. The atmosphere was electric and the respect was top notch. Asking my self where has this been my whole life. I will continue to do business here not only for me but for my little family as well. I know where my new Christmas card is going first. I can't wait to bring my children here to get them in this big great insurance family."
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Payton Hensley

March 26, 2026

5  out of  5
rating by Payton Hensley
"very lovely people great rates as well"
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Emilee Matney

March 26, 2026

5  out of  5
rating by Emilee Matney
"Roselee was amazing and helped me so much!"
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Matt Matney

March 26, 2026

5  out of  5
rating by Matt Matney
"He seems like a very nice guy and his staff is impeccable! Spot on 5stars!"
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Amy Webb

March 26, 2026

5  out of  5
rating by Amy Webb
"I’d be hard pressed to find a more knowledgeable office staff. Thank you for everything!"
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Crystal Kim

March 26, 2026

5  out of  5
rating by Crystal Kim
"Rose and Tammi are amazing to work with"
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Barbara Young

March 26, 2026

5  out of  5
rating by Barbara Young
"The agents are very courteous and knowledgeable."
We responded:
"Thank you for the great review, Barbara! We appreciate the kind words and will continue to be at your service! Thank you for your business!"
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Sami R 04

February 26, 2026

5  out of  5
rating by Sami R 04
"Douglas is a true professional! He’s knowledgeable, genuine, and passionate about helping his customers enhance their lives through peace of mind. I’ve personally enjoyed partnering with him for retirement and other investment opportunities to ensure a thriving financial future! Douglas is incredibly trustworthy and I recommend him for any insurance or investment needs."
We responded:
"Thank you so much for the kind words, Sam! I have enjoyed partnering together with your retirement and investments as well. It is definitely my mission to create this experience for all of my clients! I am looking forward to the future!"
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Mary Grace Smiley

February 21, 2026

5  out of  5
rating by Mary Grace Smiley
"Douglas helped our family get a great deal on life, home, and auto insurance. He is very professional, personable, and explains everything thoroughly. Will continue working with him and would recommend him to anyone looking for dependable coverage at a great price."
We responded:
"Thank you, Mary Grace! It was a pleasure getting to help you with your auto, home and life insurance needs!"
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Jon Butcher

February 21, 2026

5  out of  5
rating by Jon Butcher
"Doug and his team have been very helpful, they treated me with respect and care. Would highly recommend"
We responded:
"Thank you Jon! We always do our best to treat everyone with that same respect and care. We appreciate your business! "
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Austin Ragan

February 20, 2026

5  out of  5
rating by Austin Ragan
"Douglas has been wonderful to work with regarding my home and auto insurance! Very friendly and personable, as well as knowledgeable in getting the best rates that work for me! I plan to stay with Douglas as long as he is in the insurance business!"
We responded:
"Thank you Austin! It’s been a pleasure getting to work with you and I am glad I have been able to help you out!"
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Dave Scott

February 18, 2026

5  out of  5
rating by Dave Scott
"Great office and very helpful, would definitely recommend."
We responded:
"Thank you for the review, Dave! We are happy to take care of you and thankful for your business!"
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Martha Boswell

February 16, 2026

5  out of  5
rating by Martha Boswell
"I was very pleased with State Farm Agent Doug Workman. He was professional and "down to earth" in explaining what each policy I took out with him. Thanks Doug w State Farm. Jake has a run for his money🙂"
We responded:
"Thank you for the kind review, Martha! I am so glad I was able to help you out with your auto, renters and life insurance! If you ever need anything, please let us know"
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Braden Roten

February 10, 2026

5  out of  5
rating by Braden Roten
"Got me a great rate on life insurance and helped me with my retirement plan. Very professional and good communicator. I highly recommend!"
We responded:
"Thank you for the 5 stars Braden! I am happy to take care of you"